Under EU Directive 2023/2673, you have the right to withdraw from your order within 14 days of receiving it, without giving any reason. Use the form below to submit your request — you will receive a confirmation email once it has been processed.

What Happens Next

Once your withdrawal is confirmed, we will process your refund within 14 days. Refunds are issued to the original payment method. Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Exceptions

Personalised or custom-made items may not be eligible for withdrawal under EU law. If you are unsure whether your order qualifies, contact us at info@framedcash.com before submitting.

Contact Us

If you have any questions about your withdrawal rights, email us at info@framedcash.com or visit our Contact page.